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Our Mission statement

Our mission is to achieve complete satisfaction for both shipowners and ship managers, while ensuring the wellbeing and professional development of our seafarers. We are dedicated to identifying and recruiting highly qualified officers and ratings for a wide range of maritime clients. In an industry with increasingly demanding standards, we remain committed to delivering exceptional service,...

About us

MARINER, the brand of MARINE AGENCY MUSTRA Ltd., is Croatian private crew management and ship manning company, serving the international maritime industry since 1998.

Our core services include crew management and manning, marine travel coordination, and specialized crew training, ensuring efficient crew mobilization, including embarkation and disembarkation, in accordance with our clients' operational requirements.

We provide shipowners and ship managers with comprehensive crewing and personnel management solutions tailored to their specific needs. Founded by Tomislav Mustra, MARINER has built a strong reputation for delivering reliable, high-quality crewing services to well-established shipping companies worldwide, with particular expertise in the offshore oil & gas sector.

Our greatest strength is our seafarers. Their professionalism, experience, technical competence, and strong commitment to safety are the foundation of our success and the key to delivering exceptional service to our clients.


Certification

In addition to all required government approvals and licenses, our company has maintained ISO 9001:2015 certification since its establishment and operates in full compliance with the Maritime Labour Convention (MLC) 2006.

Our Quality Management System has been independently approved and certified by the Croatian Register of Shipping (CRS), reflecting our ongoing commitment to quality, safety, and continuous improvement.

 

Membership

MARINER (MUSTRA Ltd.) is a proud member of CROSMA (Croatian Ship Manning Agencies Association), a non-profit organization that brings together Croatian crewing agencies in accordance with applicable regulations and its Statute. CROSMA promotes maritime careers and strengthens the connection between qualified seafarers and employers while supporting high standards within the crewing industry.

CROSMA is also a member of the EUROCREW Association, representing the interests of European ship manning agencies and promoting best practices across the international maritime sector.

 

MLC Certificate
ISO Certificate